Shipping & Delivery

Order Processing

We strive to get your gear to your wrist as quickly as possible. All orders are carefully prepared and dispatched from our local fulfillment center within 1-2 business days. Please note that orders placed on weekends or national holidays will be processed on the following business day.

Fast Local Delivery in Japan

For our customers in Japan, we partner with premium local couriers to ensure fast, secure, and seamless delivery. Because your order is fulfilled and shipped directly from within Japan, you will receive your package swiftly—without any unexpected customs delays or import duties.

Track Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can also view real-time shipping updates and track your package directly through the [Orders] section in your account.
Frequently Asked Questions

• Can I change my shipping address after placing an order?
  If your order has not yet been dispatched, we may be able to update your address. Please contact our Support team immediately. Once an order is processed by our warehouse or is in transit, we are unable to make any changes.
  
• What if my package is delayed or lost?
  While we partner with the most reliable local couriers, unexpected delays can occasionally happen. If your tracking hasn't updated for several days past the estimated delivery date, please reach out to us. We will investigate the issue and ensure your gear reaches you safely.